Alpha Knife Supply LLC Terms and Conditions
Ordering:
Our minimum orders do not including shipping costs.
The minimum orders are $35.00 for domestic orders and $50.00 for international orders.
Orders over $1,000 and international orders will require additional processing.
Wire transfers may be required to purchase materials.
We accept Visa, Mastercard, American Express, Discover and Wire Transfers. Online orders only.
Alpha Knife Supply will never ask you to provide your Social Security number, ATM or debit card number, PIN or any other sensitive information via phone or email.
Shipping:
Most Orders Ship Free
Almost all our domestic orders have free shipping. The one exception is oversize items. Oversize orders ship free after $150. Oversize orders totaling less than $150 have graduated shipping cost. Free shipping applies to all 50 states.
Free Shipping is available for USA orders with items:
— Up to 13″ long and 9″ wide —
or
— Up to 36″ long and 3″ wide —
Free Shipping is Expedited: 2-4 day delivery!*
You will otherwise be charged shipping charges. Shipping will vary according to size of package.
Shipping charges shown in cart are estimates and may vary.
All domestic packages are shipped fully insured.
We ship Priority Mail via USPS (United States Postal Service) and FedEx 2-day express.
We recommend that you do not use the word “knife” or any variation such as “knives”, “cutlery”, “weapon”, etc. in your shipping address. This will reduce the likelihood of theft, tampering or confiscation. If you still choose to have any words such as these in your shipping address, you assume all liability and accept all responsibility.
If your order is returned due to a bad address, there will be a minimum $5 handling charge and additional shipping to re-send it.
Please be sure to enter and verify the correct billing and shipping address at the time of your order. You will see the address on the order confirmation page as well as in the order confirmation email.
If there is a mistake, contact us immediately to correct the address before the order ships. Once a shipment leaves our facility it is out of our control.
*Shipping and Delivery times are approximate and not guaranteed.
Returns & Cancellations:
All returns must be pre-approved via email: Email Us . After we approve the return, we will issue you a Return Authorization Number and a return shipping address for the return of the goods. Please package the materials well. Any damages that occur during return shipping will be taken out of the refund.
Items are generally eligible to be returned / refunded up to 30 days after they are shipped. Special circumstances may be considered. We do not offer returns on hardware.
You will be charged a restocking fee of 20% or $15 (whichever is more) for returned items and/or cancelled orders. All returned items must be in the same condition as when they were shipped. International orders cannot be returned.
Ownership of Materials, Trademarks and Copyright:
The information contained in this site including all images, designs, photographs, text and other materials (the contents) are copyrights, trademarks, or other intellectual property owned or licensed by Alpha Knife Supply LLC (AKS). The contents of this site may not be copied, republished, downloaded, transmitted, mirrored or reproduced without the prior written permission of AKS.
Limitation of Liability:
AKS will not be liable for any indirect, special, incidental, or consequential damages, whether based on contract, tort, or any other legal theory, including without limitation loss of profits, loss of business, or other economic damages.
AKS is not responsible for delays in delivery which result from any circumstances beyond its control. AKS’s aggregate liability shall not exceed the purchase price paid for any products.
AKS assumes no responsibility and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing the site or your downloading of any materials, data, text, images, video, or audio from the site.
The content on the site is for information purposes only and you agree that your use of and browsing the site is at your risk. In no event shall AKS and their owners, management, employees or agents be liable to you for any direct, indirect, special, punitive or consequential damages from any errors, mistakes, or inaccuracies of content, personal injury resulting or property damage, of any nature whatsoever, resulting from your access to and use of the website, any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein and whether or not AKS is advised of the possibility of such damages.
Pricing and Specifications:
All information regarding pricing, products and services is subject to change.
AKS reserves the right to make adjustments to pricing and products.
Prices listed are net and do not include shipping charges, handling fees, taxes and/or duties or special shipping requirements. Those customers who claim exemption from taxes or duties are responsible for providing AKS with the necessary documentation at the time of purchase or taxes will be added to their order.
Pricing errors may result in cancelled orders.
Special Purchase Conditions:
Some materials will require approval (e.g. zirconium, black timascus), additional processing and signed liability waiver prior to purchase. Call AKS office 425-868- 5880 Ext-1 for more information.
Black Timascus and Zirconium sales are limited to the United States only. If you are outside the U.S. and order Black Timascus or Zirconium, it will be removed and your order will be processed without it.
Black Timascus and Zirconium sales within the U.S. are limited to people who have been pre-approved. If you order Black Timascus or Zirconium without prior approval and do not contact us within 24 hrs, the Black Timascus or Zirconium will be removed and your order will be processed without it. Contacting us is defined as: sending us an email with your name and all your contact information (full name, billing address, shipping address, phone number, email address, etc).
White Timascus requires no special approval for purchase.
Material Certification:
The materials sold by AKS do not have certification paperwork required for medical or aerospace uses.
Warranty Disclaimer:
AKS has taken reasonable efforts to ensure that the information contained in the site is accurate; however, all information is provided “as is” without warranties of any kind, whether express or implied including but not limited to the implied warranties of merchantability, fitness for a particular purpose or non-infringement.
In addition, by using the site and viewing the content on the site, including but not limited to instructional articles and videos, you understand and agree that all knives are potentially dangerous if handled improperly and can pose risks and hazards to yourself and others, which may result in property damage, serious injury or death.
Any advice, guidance or other information provided on the site cannot completely anticipate your situation, and shall not create any warranty not expressly made herein, regardless of any omission or inaccuracy of information contained on the site.
Applicable Law:
This site is controlled by AKS from our offices within the State of Utah, United States of America. By accessing this site you agree that the laws of the State of Utah, without regard to conflicts of laws principles, will apply to all matters relating to the use of this site and the purchase of products available through this site. Any litigation will be brought exclusively in Iron County, Utah and customer consents to the jurisdiction of the Federal and State Courts located therein, submits to the jurisdiction thereof and waives the right to change venue.
Entire Agreement:
These terms and conditions constitute the entire agreement and understanding between you, the customer, and AKS concerning the subject matter hereof and supersedes all prior agreements and understandings of the parties with respect thereto, including any oral statements made by AKS representatives or any alternate terms supplied by you to AKS unless otherwise agreed to by AKS in writing. To the extent that anything in or associated with site is in conflict or inconsistent with these terms and conditions, these terms and conditions shall take precedence.